Benefits & Use Cases
- 24/7 direct sales & pickup—closer to the customer.
- Staff relief and cost efficiency through self-service.
- Tailored to assortment, capacity, and available space.
Customer Behavior & Trends
- Urbanization & 24/7 expectations.
- Digitalization & personalized experiences.
- Omnichannel in brick-and-mortar retail.
- Big Data & AI (privacy-compliant).
- Retail robotics & smartphone connectivity.
Functions
- Web-shop-like UX; dispensing in < 30 sec.
- Age verification via bank card/ID scan.
- Shopping cart & multi-item purchase.
- Digital payments, loyalty & vouchers.
- Web portal with API.
- Inventory & POS integration.
- Smart data, analytics, remote maintenance & cash-register integration.
Self-service & New Product Categories
- Heat-not-burn and alternative products require more flexible packs and processes (exchange, returns, maintenance, replacements).
- Classic machines are tuned to uniform 20-pack formats; TB24 handles diverse shapes and sizes.
- Not restricted by opening hours; ideal for HORECA and retail demand for automation plus analytics.
Company & Evolution
About 15 years ago, a group of innovators set out to bring traditional vending online. Today, we are one of the few European manufacturers (hardware & software) of large-scale retail robotics.
POS automation, digitalization, and self-service have reached mainstream retail. Our customers sell their own products 24/7 under their brand directly to consumers (B2C)—both at existing locations and alternative sites to increase presence and visibility.
Market & Growth
According to Polaris Market Research, the global cigarette vending machine market is expected to grow at a 5.2% CAGR.
Merchandise Handling & Systems
- Continuously adjustable lift-shelf system.
- Flexibly configurable, serially arranged chutes.
- A hybrid of both systems—depending on the assortment.
Software & Data
All solutions are powered by software: a front end (web-shop UI on screen) and a portal. This generates analytics-grade data not available from conventional machines, while consumers benefit from a modern digital UX and its possibilities.
Installation Advantages
- 24/7 operation—no opening-hour limits.
- Low vandalism risk (no direct access to goods/cash).
- Small portal width required.
- Cart function enables multi-item purchases.
- Built-in or free-standing setups—even away from the main site.
- Low operating costs and rapid return on investment (ROI).